5

CIO – The First 90 Days

In every journey, there comes the first step, and preparing a plan from this starting point will only increase your chances of success.

The fundamental question that is to be addressed in this chapter is as follows:

How do I write my plan for the first 90 days as a CIO?

I was a CIO for 15 years at Eli Lilly in five different countries; and now I was moving back to a CIO role after two years at KPMG doing strategic IT consulting. In my previous CIO roles, I always had a plan but never specifically committed to writing it down; instead, I carried it in my mind.

The story I will share commences in a new CIO role that I had held at Credit Union Australia (CUA) – a mutual bank that was undergoing a period of unparalleled ...

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