Getting Results: Our Journey to Turn Leadership
Competencies into Outcomes
Dave Ulrich and Norm Smallwood
In This Chapter
- How to turn leadership competencies into results by considering the “so that” aspect.
- How leaders define and accomplish four specific results—related to employee competence, commitment, contribution; to organization capabilities that help deliver strategy; to customer share through leadership brand; and to investor confidence through intangibles.
- What leaders can and should know and do to make results happen—the leadership code.
In the thicket of works on leadership, we too often overlook an obvious fact: ...