1 INTRODUCTION AND OVERVIEW
The ever increasing automation of knowledge work combined with transactional process automation are leading to what I call the autonomous enterprise. I introduce this concept and explain how artificial intelligence (AI) is making it a reality in this chapter.
I explore how AI powers innovation that in turn leads to new models of business that are largely automated. I examine the business imperative that is efficiency and how this is driving business process automation and how that in turn is leading organisations along the road to autonomy. Furthermore, I look at the patterns of adoption of AI and how organisations are falling behind the curve.
WHAT IS THE AUTONOMOUS ENTERPRISE AND WHY DO WE NEED TO LEARN ABOUT ...
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