Chapter 18 Server Process Monitoring
A server-monitoring dashboard highlighting delayed and failed processes for any given day.
Dashboard Designer: Mark Jackson (http://ugamarkj.blogspot.com)
Organization: Piedmont Healthcare
Scenario
Big Picture
You are a business intelligence manager. Your employees rely on your business intelligence service being online with the latest data when they arrive at work in the morning. You need to know if something went wrong with the overnight processes—before everyone gets to work. What you need is a dashboard you can look at each morning that shows you what, if anything, is holding up your server. If anything's going wrong, you can jump directly to that process and take corrective action. Also, you can delve into that process's recent history to see if it's been consistently problematic. If it has, you need to do more research and decide on a course of action to fix the process. To determine what to do next, you might ask the following questions:
- Did our server processes succeed today?
- Which processes failed?
- Are the failing processes repeatedly failing?
- Which processes are taking longer than usual?
Specifics
- You manage a server and need to respond quickly if processes fail. If these processes are going to cause problems for the users, those problems need to be identified and addressed quickly.
- You need an email each morning with a summary ...
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