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The Big Book of HR, Revised and Updated Edition by Cornelia Gamlem, Barbara Mitchell

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16

Rewards and Recognition

Ken Blanchard, co-author of The One Minute Manager, said, “If there is one thing I’ve learned in my life, it is the fact that everyone wants to be appreciated. That goes for managers as well as employees, parents as well as children, and coaches as well as players.”1

Managing today’s workforce is complicated. Managers don’t have as many ways to influence employees as they did many years ago, and most managers have learned that fear and intimidation are not motivational strategies; coaching employees to repeat good workplace behaviors is the way to go. Most organizations are operating with fewer employees being asked to do more, so it is more important than ever to create workplaces that are positive and reinforcing. ...

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