Solving Problems: Find Practical Solutions
Problems, problems. . . . Wouldn’t it be nice if there were no problems? Did you know that the ability to solve problems is one of the key reasons people are promoted?
Solving problems and implementing solutions do not come naturally to many of your participants. Some people panic when faced with a problem or even a situation in which the possibility that something is wrong exists. On the other hand, some people love a good problem—just as some people fear dealing with problems!
As a trainer you will appreciate the practicality of the activities in this chapter and the ideas offered for teaching problem-solving skills. The contributors to this chapter are true problem solvers and share their ...