Book description
At long last a guidebook for employers that discusses workplace bullying from America's unrivaled leaders and creators of the workplace bullying consulting institute. Managers will learn how and why to stop bullying; prepare executives to lead the campaign and to resist undermining efforts of subordinates; and create a new, positive role for human resources. Outlining the required steps, The Bullying-Free Workplace includes information on how to create a preventive policy that brings consequences, like never before, when violated. The authors discourage half-hearted, short-term fixes that are prevalent today, and present their signature Blueprint methodology to successfully protect employee health and eradicate the psychological violence from organizations.
Table of contents
- Cover
- Title Page
- Copyright
- Dedication
- Foreword by Robert I. Sutton, PhD
- Acknowledgments
- Preface
- Chapter 1: Bullies and Bullying
- Chapter 2: Workplace Bullying Defined
- Chapter 3: Impact on Targeted Employees
-
Chapter 4: How Bullying Kills Good Organizations Like Yours
- Unaddressed Bullying Exposes the Organization to the Risk of Violence
- Turnover of the Wrong People
- Turnover Rates Are Uneven across Units
- Bullies Expose the Organization to Litigation Risk
- Disability Costs Rise
- Absenteeism/Presenteeism
- Intangible Costs for Good Employers
- Is It an Epidemic?
- Still Legal in the United States after All These Years
- Chapter 5: An Illustrative Case
- Chapter 6: Why Bullies Bully
- Chapter 7: Social Influence: How Others Define Our World for Us
- Chapter 8: A Model of Preventable Causes of Bullying
-
Chapter 9: Mobilize Your Organization: Leaders' Preparations
- It's a War
- Preparing Leaders, Preparing Yourself
- Leader Task 1: Recognize the Bullying around You
- Leader Task 2: Trust Reports from the Trenches
- Leader Task 3: If You Are the Problem, Admit It and Stop
- Leader Task 4: Support the Antibullying Campaign
- Leader Task 5: Embrace the Value of Employee Health—Physical and Psychological
- Managing Psychosocial Factors in the Workplace
- Psychosocial Factors and Stress and Trauma
- Good Managers and Leaders Should Control Psychosocial Factors
- Preparing the Governing Board
- Chapter 10: Mobilize Your Organization: Managers' and Supervisors' Preparation
- Chapter 11: Preliminary Steps to Address Workplace Bullying
- Chapter 12: A New Role for Human Resources
- Chapter 13: The Namie Blueprint to Prevent and Correct Workplace Bullying
- Chapter 14: Sustain the Bully-Free Culture
- Appendix A: Macro-Bullying Trends That Make Workers Dispensable
- Appendix B: The Namie & Namie Bibliography
- Appendix C: Bullying Is Domestic Violence when the Abuser Is on Payroll
- Notes
- About the Authors
- Index
- Services Provided by the Namies
Product information
- Title: The Bully-Free Workplace: Stop Jerks, Weasels, and Snakes From Killing Your Organization
- Author(s):
- Release date: May 2011
- Publisher(s): Wiley
- ISBN: 9780470942208
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