CHAPTER TWO

Getting Acquainted

ROOTS OF STEREOTYPES & REASONS BEHIND BEHAVIORS

When people talk, listen completely. Most people never listen.

ERNEST HEMINGWAY

It’s tempting.

You’ve completed your assessment and perused the results. Now, depending on your self-esteem and life filters (more on that later—see chapter 5), you’re thinking one of the following (fill in the blanks):

I’m a _______, clearly the superior style.

I’m a _______, clearly the inferior style.

Either way, you’re off the mark. Sorry, Flakers (a term of endearment)! I don’t mean to hurt your feelings. I meant to say: Either way, you are a good person. Here, have a tissue. Cacti, I know we’re good.

DEFINING CHARACTERISTICS

The differences between these two styles means we can ...

Get The Cactus and Snowflake at Work now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.