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Extending Your Reach

Reaching your people on an emotional level is an indispensable part of leadership. It’s the secret sauce that gets people to follow you, and—let’s face it—you can’t call yourself a leader if no one is following you. Some leaders have an intuitive feel for their people. Whether they are conscious of it or not, these leaders have a high emotional intelligence quotient. Others have to learn how to develop their emotional intelligence. The good news is that you can increase your emotional intelligence quotient.

Emotional intelligence is the ability to read people and situations. Leaders who have it know what to say and when ...

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