Oracle Enterprise Performance Management • 107
categories. For example, in our prior example, the results might have
been:
Category Relative Weight
Innovation and learning 0.32
Internal business processes 0.25
Customer 0.21
Financial 0.22
Total 1.00
e results show that the participants believe that the most important
category is innovation and learning. If, within the innovation and learn-
ing category, it is determined that the market-share metric is the most
important, with a local weight of 0.40, then we can calculate the global
outcome by multiplying the local decision weights from level 1 (categories)
by the local decision weight for level 2 (metrics).
Clinton, Webber, and Hassell (2002) provide a good example of the nal
calculation, ...