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Social Business
e world is a changed place. e collaborative web has caught our collec-
tive imagination, and there is no turning back, particularly in the business
world. Some have taken to calling this use of collaborative technologies
in business Enterprise 2 (E 2.0). Wikipedia may have been the rst com-
pany to popularize the phenomenon of user-generated knowledge, but
this encyclopedia is just the tip of the iceberg. Companies far and wide
are wiki-izing. Nokia hosts a number of wikis, some of which are used
internally to coordinate technology research. Dresdner Kleinwort, an
investment bank, operates the largest corporate wiki. About ...