The Communication Code

6The Superpower of Clarity

“The clearer you are, the easier it is for people to follow you.”

—Minda Zetlin

Communication is a two‐way street, and there is a responsibility for both parties to invest in each other to develop a relationship. Clarity is a significant skill set to learn to build relationships that last.

The superpower of clarifying refers to the ability to ask questions or provide information in a way that leads to a greater understanding of a situation. It involves asking the right questions, rephrasing statements, or querying to elicit more accurate responses, and helping others communicate what they are trying to say.

Most people don't do either—asking for clarity or helping people by clarifying, which can cause emotional friction—well.

Clarifying is valuable because it enables individuals to communicate more effectively with others, resolve misunderstandings, and prevent confusion. It is beneficial when there is a need to convey critical information, make decisions, or solve problems.

Because it unlocks people's Communication Code, it has the power to build stronger relationships, as it shows that one is actively listening and interested in understanding the other person's perspective. It can also create a culture of open communication and collaboration. People feel more comfortable expressing their ideas and opinions when they know they will be understood and heard.

In this chapter, you will learn how to clarify well and why it is important to unlocking ...