Working with the Business Process Management (BPM) Life Cycle

Mark von Rosing, Ulrik Foldager, Maria Hove, Joshua von Scheel, and Anette Falk Bøgebjerg

Abstract

Business processes are collections of one or more linked activities that realize a business objective or policy goal, such as fulfilling a business contract and/or satisfying a specific customer need. The life cycle of a business process involves everything from setting up process goals and requirements, capturing the processes in a computerized representation, as well as automating the processes. This typically includes specific steps for measuring, evaluating, and improving the processes. Currently, commercially available workflow management systems (WFMSs) and business process modeling ...

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