In This Chapter
- The importance of exchanging ideas
- Communicating effectively
- Learning to listen
- Barriers to communication
It has been said that communication is the lifeblood of organizations. If this is true, then the blood vessels in most organizations are clogged with cholesterol. In order for ideas, data, instructions, and other essential information to flow smoothly, those conduits must be cleared out.
Everybody in the organization is a communicator. Whether you are a top executive, a middle manager, a team leader, or an associate on one of the teams, you can do your part in making communications ...