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The Complete Idiot's Guide to Team Building by Arthur Pell

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Chapter 5[image] Say It Right— Write It Right

In This Chapter
  • Preparing to communicate
  • Say it right
  • Write it right
  • KISS—Keep It Simple, Stupid!
  • Cybercommunication
  • Composing impressive reports

Whether you are a team leader or a team member, a good portion of your work involves communication with others in the organization and with outsiders, such as customers, vendors, and subcontractors. Some of this will be done orally, either in one-to-one conversations or at meetings where you will address several people. Some will be done in writing. You’ll write letters, memos, faxes, and e-mail. In this chapter we’ll explore how to communicate most effectively both orally ...

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