In This Chapter
- The importance of a collaborative atmosphere
- Disagreements about the work
- When members don’t get along
- The team leader’s role as a counselor
Teams give people a chance to enjoy and benefit from the interaction of joining together in solving problems. But, team members don’t always see eye to eye. Misunderstandings, disagreements, and personal conflicts come up which can hinder team success. It’s the job of the team leader to resolve them.
When the team works in an environment in which cooperative interaction is the norm, there is less likelihood of conflicts ...