In This Chapter
- How leaders identify potential problems
- Salvaging a team member
- When formal disciplinary action is required
- The last resort: handling termination
It’s going to happen. No matter how good a team leader you may be, there will be team members who don’t meet standards and pull down the team’s effectiveness. Just as the coach of a professional sports team is alert to changes in the behavior of all of his players, so the team leader must be sensitive to any changes in his or her team that portend trouble in the making.
In this chapter we’ll look at why some team members don’t succeed, suggest steps that might correct the situation, and, if that doesn’t work, how to discipline and, if necessary, ...