In This Chapter
- Teams without leaders
- Setting goals
- Getting commitment
- Restructuring jobs
- Making it work
Changing a work group into a team is much easier when there is a permanent team leader—a person appointed to organize the team, select the members, guide the team in setting up its mission and goals, and motivate associates to achieve them.
More radical, and much more difficult to implement, is the move to self-directed teams—teams with no formal leaders.
In this chapter we’ll explore this newest variation on the team concept.
At a meeting I conducted I asked what the participants thought ...