“What does the screen say now?”
“It says, 'Hit ENTER when ready.'”
“How do I know when it's ready?”
Ready or not, it's time you mastered the basics of business writing: letters and resumés. First, we'll review the characteristics, different purposes, and formats of business letters. Then, I'll teach you how to write the most important kinds of business letters, including good-news letters, bad-news letters, resumés, and cover letters.