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The Complete Idiot's Guide to Leadership by Andrew J. DuBrin

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Chapter 7

[image]Your Tool Kit of Influence Tactics

In This Chapter
  • Leading by your own example
  • Recognizing the value of inspirational appeals and emotional displays
  • Consulting with others to win them over
  • Becoming a subject matter expert (SME)
  • Exchanging favors and bargaining
  • Manipulating others ethically

Plant manager Max was discussing his performance for the previous year with Derek, his boss, the vice president of manufacturing. Max began the evaluation session by answering Derek’s question about his key accomplishments:

“It’s been a wonderful year in terms of stability. Our plant achieved the same high level of performance it did in the year before I took ...

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