In This Chapter
- Making group members feel important
- Projecting confidence in group members
- Treating workers as a family
- Promoting your group throughout the organization
- Soliciting opinions before taking action
- Letting bad ideas down gently
- Preparing thoughtful performance reviews
Information systems manager Marty was close to the high point of his career. He was under consideration for the position of chief information officer of another division of his company. Aside from doubling his pay, this new position would give Marty an extraordinary opportunity to develop his leadership and management skills.
One final ...