In This Chapter
- Developing a philosophy of coaching and facilitating
- Checking discrepancies between desired and actual performance
- Engaging in active listening and explaining valid reasons for solving problems
- Giving constructive advice and emotional support
- Gaining a commitment to change
- Receiving help from an executive coach
Two friends from college, Rich and Karen, were having a conversation about how well they were progressing in their careers as purchasing specialists. Rich explained that he was learning something new almost every day in his supervisory position. “It makes going to work fun. I’m getting ...