In This Chapter
➤ Seeking the real reason people quit
➤ Making separation interviews more meaningful
➤ Some questions to ask at the separation interview
➤ What to do when an employee gives notice
➤ Counteroffers—yes or no?
Every time an employee leaves a company—whether it’s voluntary or involuntary—it costs the company a great deal of money. The investment involved in hiring, training, and supervising that person in addition to the enormous administrative expenses that are incurred are lost forever. The company loses production output until a replacement is hired and trained. Additionally, the interaction among team members ...