Chapter 8
Communication
 
In This Chapter
◆ Keeping family member communication professional
◆ Family councils and family meetings
◆ Communicating with all employees, not just the family
◆ Reaching out to the media for favorable publicity
You might think that family businesses have no problem with communication issues. After all, family members have been talking to each other their whole lives. Who better to speak freely than family members?
 
That’s not the case. In fact, having clear communication strategies and policies is probably more difficult in family businesses than nonfamily businesses. Family members have feelings and emotions and long histories with each other. Because of these family interactions, business communications can often be ...

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