Chapter 13
Delivering the Goods
In This Chapter
• Creating an efficient delivery system
• Packaging and shipping merchandise
• Dealing with downloadable products
Your website just got a sale. Hurray! All your hard work in setting up your business is finally paying off. Money is beginning to roll into your bank account. But don’t get too excited yet. You still haven’t actually delivered the order and, until you do, the sale isn’t complete.
Unlike a traditional store, a customer can’t walk out of your online shop with the merchandise in hand. You have to arrange for delivery. And that can involve myriad details, from packaging and filling out waybills to dealing with couriers and tracking the shipment. In this chapter, you’ll learn the basics of ...

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