Chapter 1
A Community of Volunteers
In This Chapter
♦ A brief history of volunteering
♦ Trends impacting today’s volunteers
♦ Baby boomer proof your volunteer program
♦ How to increase retention through effective leadership
♦ A volunteer’s bill of rights
When you start working with volunteers—recruiting them, scheduling them, supervising them, motivating them, rewarding them—you can’t help but notice that they’re everywhere. It’s almost impossible to turn on the television or pick up a newspaper without hearing or seeing the words “volunteer” or “volunteerism” or “service.” Amidst all the depressing headlines of the day, journalists have discovered people like human interest stories about volunteers and, to an editor’s delight, such stories sell ...

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