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The Complete Idiot's Guide to Recruiting and Managing Volunteers by John L. Lipp

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Chapter 17
Evaluation: How to Make It Even Better the Next Time
In This Chapter
♦ How evaluation can save your program
♦ Why good is not good enough
♦ How to measure the impact of your program
♦ Tell your story with more than just numbers
♦ Help volunteers succeed with performance reviews
Intellectually, you know evaluating your volunteer program is important. But when you’re going in a million different directions and everyone seems to want something from you, it’s hard to slow down long enough to think about what you’re actually doing and the impact of your program. Unfortunately, out-of-control to-do lists tend to trump the evaluation process for most volunteer programs.
We actually touched on evaluation techniques in Chapter 4 when we discussed ...

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