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The Complete Idiot's Guide to Recruiting and Managing Volunteers by John L. Lipp

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Introduction
When it comes to volunteer management, I’m a practitioner. Over the past 20 years I’ve worked with thousands of volunteers. Along the way, I’ve had many triumphs and made more than my share of blunders, too. I’ve written this book from the perspective of a hands-on manager in hopes that you can learn from both my successes and my mistakes.
In spite of any missteps, I can honestly say that my life is far richer for having met and worked with so many volunteers. And though a few were a royal pain and provided constant challenges, even they taught me valuable lessons about how to work with all types of personalities. At the end of the day, most volunteers are incredibly giving, caring, and wonderful people. With the right support, ...

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