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The Complete Idiot's Guide to Success as a Property Manager by Melissa Prandi, Lisa Iannucci

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Appendix A
Glossary
Accredited Residential Manager (ARM) An individual who has met the requirements of a certification program from the Institute of Real Estate Management (IREM). An ARM manages residential and apartment properties, rental mobile homes, rental condominiums and single-family houses, and condominiums.
 
aerator A device that combines water with air to increase water spray velocity, which reduces splash, saves water, and conserves energy.
 
agenda An agreed-upon list of things to be done or discussed in a particular order during a meeting or negotiation.
 
anchor store One of the larger stores in a mall, usually a department store. An anchor store is typically found at the end of each mall, thereby “anchoring” the mall. Also known ...

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