O'Reilly logo

The Complete Idiot's Guides to Starting and Running a Thrift Store by Ravel Buckley, Carol Costa

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Chapter 14
Extra Services for Customers and the Community
In This Chapter
◆ Offering giveaways
◆ Making deliveries when possible
◆ Providing meeting space
◆ Setting up fund-raising events
◆ Community service events and special programs
◆ Handling warranties and returns
Building a high-profile and successful business means that your store must contribute to the community where it is located and reach out to other areas of the city as well. It must also go the extra mile to ensure customer satisfaction.
If you are running a nonprofit store, you are already contributing to the charity your business supports, but spreading good will to other causes and other community projects will increase your customer base and the money earned by your store.
definition ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required