Chapter 14 All About E-Mail
In This Chapter
- Coming at you at high speed
- Not making e-mail the most urgent thing in the morning
- The value of brevity and clarity
- Delegating e-mail messages
Perhaps you’re not among those who are chained to a beeper or obsessed with a cell phone. The odds are much better, however, that you do send and receive e-mails every work day—and sometimes in between. And the number of e-mails you receive is probably growing at a frightening pace.
Nearly 110 million people now use e-mail, collectively receiving 7 trillion messages annually, according to the Electronic Messaging Association. Depending ...