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The Complete Idiot's Guide to Crowdsourcing by Aliza Sherman

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Chapter 17
Crowds for Troubleshooting and Beta Testing
In This Chapter
• Preparing for beta testing by crowds
• Setting criteria for testers
• Formulating test format and questions
• Using companies that provide crowdsourced testing
Bringing on testing groups for websites and software is commonplace. Developers use people outside their immediate circle of programmers or staff who try to break their code or check for inconsistencies and errors as part of an overall quality-assurance process.
Diversity is important to carrying out effective testing. Depending on what you’re testing, you may want testers who have different coding skills or varying speeds for their Internet connections, or different computer platforms and web browsers.

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