For Suppliers Only (Planners May Take a Peek)
In This Chapter
• Learn the six ways to lose a customer
• Discover six steps to a great partnership
• Learn the number one mistake a hotel salesperson makes on a site visit
• Understand how to educate your customers
• See what kinds of information a planner wants to see in a post-meeting report
This chapter will give meeting and event industry suppliers an inside look at what planners are looking for when purchasing goods and services. It also will help suppliers foster positive, mutually beneficial business relationships with meeting and event planners.
For planners, this chapter provides a glimpse of what other planners look for when working with suppliers. It is always helpful to have ...