Chapter 1
Coaching for Excellence
In This Chapter
• Understanding the key steps of coaching: connecting, focusing, discovering, acting, and evaluating
• Implementing action, progress, and change
• Focusing on the individual
• Comparing coaching with mentoring, consulting, and counseling
Coaching is a positive approach that looks to the future. It is an accountability process that helps the person being coached set goals, find solutions, and make forward progress. Because the entire process focuses on the person being coached, it fits the person being coached like a glove.
As a coach, you can develop skills to create positive forward progress in people, teams, and even the entire company. As a coach at work, you can help people find fulfillment, ...

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