The Nuts and Bolts
In This Chapter
• Listening in a new way
• Asking powerful questions
• Protecting confidentiality
• Focusing on action
• Taking a new approach to answers
Coaching is a simple process, and the skills involved—listening carefully and asking questions—are tools that you are already familiar with. But it may not be immediately obvious how to put these skills together to make a coaching conversation. You need to know the function of each skill and then apply it in a meaningful way. That’s the fun of it—putting the nuts and bolts together in unique ways that help you get your job done better.
Your first successes in this endeavor will have you anticipating the next opportunity to put the nuts and bolts together.