O'Reilly logo

The Complete Idiot's Guide to Coaching for Excellence by Jane Creswell

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Chapter 4
The Nuts and Bolts
In This Chapter
• Listening in a new way
• Asking powerful questions
• Protecting confidentiality
• Focusing on action
• Taking a new approach to answers
 
Coaching is a simple process, and the skills involved—listening carefully and asking questions—are tools that you are already familiar with. But it may not be immediately obvious how to put these skills together to make a coaching conversation. You need to know the function of each skill and then apply it in a meaningful way. That’s the fun of it—putting the nuts and bolts together in unique ways that help you get your job done better.
Your first successes in this endeavor will have you anticipating the next opportunity to put the nuts and bolts together.

Timing ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required