Dealing with Combination Types
In This Chapter
• Learning some common combination types
• Responding to a person’s underlying intent
• Rewarding or discouraging behavior
• Reading and sending body language signals
Some difficult people do not fit neatly into one category or another. They encompass traits from several categories at once, or they vacillate between one frustrating type of behavior and another.
These combination types can be doubly difficult to deal with. They have twice as many tricks up their sleeve, and twice as many ways to frustrate you. But look at it this way—you have twice as many strategies you can use in your own defense.
Difficult people, as with all people, are individuals. Each has a unique ...