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The Complete Idiot's Guide to Coping with Difficult People by Arlene Uhl

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Chapter 22
Learning from Difficult People
In This Chapter
• Having difficult people instruct us
• Practicing self-control
• Accessing our compassion
• Learning constructive confrontation
• Displaying leadership
• Discovering forgiveness
 
Imagine that Earth is a school and your life experiences are your individual curriculum. By the time you approach your graduation, you hope to be a wiser person from all the lessons you have learned, and to leave a positive legacy behind.
Life lessons derive from countless sources, but sometimes the most profound teachings come from the most unexpected places—and the most unlikely people. In this chapter, we look at what knowledge we can gain, about ourselves and about the world, from our dealings with difficult ...

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