Validate Measurement Systems
In This Chapter
♦ What is a measurement system?
♦ Attribute and variable data
♦ Gage R&R
♦ Accuracy versus precision
♦ Using customer requirements
You have exploited your quick-hit opportunities by employing the simpler tools and leverage of visual process analysis. But you still don’t quite know what your problem is despite your detailed visual and rudimentary data analysis of your process.
Therefore, this chapter gives you the basics of measurement systems: what they are, why you need them, how they are validated, the nature of different kinds of data, key concepts, and specific tools for operationalizing your customers’ requirements.
Identify Existing Measurement System
Here in the Measure phase, you ...