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The Complete Idiot's Guide® To Lawsuits by Victoria E. Green

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Chapter 18
Negotiation
In This Chapter
• Negotiation defined
• Successful negotiating techniques
• Dealing with difficult people
• When to settle
At the heart of every lawsuit is a problem that one of the parties wants to solve. Usually, they’ve tried to solve it themselves before going to a lawyer and taking the case to court. Without being aware of it, most people try to solve these problems through the process of negotiation, whether it’s formal or informal.

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