Dealing With Unreasonable People
Almost all negotiation advice assumes you’re dealing with someone who can be bargained with. Truthfully, when people say they have to deal with an unreasonable person, what they’re really saying is that the person is being stubborn about giving them what they want. They might also mean that the person they’re dealing with is rude. Face the fact that many people are just plain obnoxious in negotiation situations. They won’t go as fast as you want, or in the direction you want, but they can be bargained with.
How to Deal With Obnoxiousness
Dealing with obnoxious behavior is part of the process of negotiation. The best advice available is to stick to your plan of negotiation and recognize that the other side’s ...