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The Complete Idiot's Guide® To Creating a Social Network by Angela Crocker

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The Chat Feature

The chat feature allows closed one-on-one or group conversations between members who are online at the same time. (Remember that group conversations can happen within the forums feature.) Often generated in a sidebar or pop-up window, members can send and respond to short text messages. Chat conversations are not often documented for future reference or publication.
Networks often provide some sort of indicator about who’s online as part of the chat feature. Ask your network service if this functionality is available for your network.
Figure 4.13
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Chat is a great opportunity for administrators to engage with members, thank ...

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