O'Reilly logo

The Complete Idiot's Guide® To Creating a Social Network by Angela Crocker

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Customer Service Resources

When shopping for a social network service, customer service resources to aid your efforts to build and maintain your social network will be vitally important. Different platforms offer different types and levels of support resources, be they forums, phone assistance, or e-mail assistance. Ask yourself these questions:
• Are you a do-it-yourself type who’s willing to get in there and experiment?
• Are you comfortable doing Google searches for answers and asking for help from strangers in discussion forums?
• Do you prefer to document your questions and the official replies with e-mail correspondence?
• Do you learn best by speaking with someone on the phone?
Your preferred communication style may influence the service ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required