Customer Service Resources
When shopping for a social network service, customer service resources to aid your efforts to build and maintain your social network will be vitally important. Different platforms offer different types and levels of support resources, be they forums, phone assistance, or e-mail assistance. Ask yourself these questions:
• Are you a do-it-yourself type who’s willing to get in there and experiment?
• Are you comfortable doing Google searches for answers and asking for help from strangers in discussion forums?
• Do you prefer to document your questions and the official replies with e-mail correspondence?
• Do you learn best by speaking with someone on the phone?
Your preferred communication style may influence the service ...