Interact One on One
Depending on the size of your community, it may be possible to interact with members one on one. Even if your community is very large, you can still reach out to some members (maybe just superusers?) now and again.
All networks have technically minded members who learn and use all the features of the network. These members are often called superusers. Their familiarity with the features is often on par with network administrators.
Private messages are just that—private. Think of messages as a simple internal e-mail system that allows administrators and members to communicate privately with one another even ...