Preparing Operations for Success
In This Chapter
• Recognizing the five requirements for operations integration
• Developing a training plan
• Warning signs that operations are not ready
• Dealing with resistance to change
Very often in projects, managers forget that the final product or products from their projects will ultimately be transferred into the everyday operations within the company. In other words, the product moves from being a project to being the operating procedure or tool or equipment people will use every day to help them do their job. While many tasks must be completed before handing the project deliverables over to the operations group, one of the most important is the preparation of getting the operations group ready ...