Recovering from a Problem
Ideally, solving a problem will require a specific tweak to the system: a setting change, a driver upgrade, a program uninstall, etc. But sometimes you need to take a big-picture approach and revert your system to some previous state in the hope that you leap past the problem and get your system working again. The Windows 8 Recovery Environment offers five tools that enable you to try this big-picture approach: Safe Mode, Automatic Repair, System Restore, Refresh Your PC, and System Image Recovery—which should be used in that order. The rest of this chapter takes you through these tools.
Booting Up in Safe Mode
If you can’t start Windows 8 normally, or if your system is infected with a virus or other malware, you can ...