Work That Matters

In This Chapter

Creating meaningful and engaging work

Distinguishing between engagement and motivation

Cultivating and increasing employee engagement

People want to feel that they are part of a cause bigger than themselves, no matter whether they work for the armed services, a business, a university, the city’s sanitation services, or a professional sports team. And they want their employer to acknowledge their contribution as making a difference.

When we make a difference, we’re happier. We work harder. We’re energized by the challenge and the sense of belonging. Our self-confidence increases. We’re proud of what we do.

“Oh, sure,” you’re thinking. “That’s fine if you’re a doctor, a rock star, or winner of the ...

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