In This Chapter
• How conflicting body language betrays internal conflict
• How to recognize signals during negotiations
• How to resolve conflict
• How to get cooperation
After you’ve started your own business or landed your dream job, negotiation skills will be vitally important to your success. Your growing ability to read body language will serve you well, because it is an intricate part of any negotiation.
Many of the body language signals in negotiations mirror the signals you’d look for in any interaction. We’ve touched on many of these “tells,” in different contexts, in previous chapters. In this chapter, we explain how to tell when negotiations are headed south, and how to turn them around.
The Trump ...