Chapter
7
NEGOTIATING SKILLS
Peace is not absence of conflict; it is the ability to handle conflict by peaceful means.
—Ronald Reagan
The results delivered by projects depend upon what you negotiate. In this chapter, we explore a perspective on negotiations, as well as principles, tools, and recommendations that can help you achieve better results through the power of negotiations.
Every day involves negotiations: what to buy, how much to pay, where to go, what to do, or how to solve problems, agree on requirements, or get the right resources. ...
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