5
Henry Ford, the Father of Lean
“Industry exists to make things that people use. But when managed by men who know nothing of the factory, whose interest is confined to the balance sheet, its principal products become dividends.… When the chief function of any industry is to produce dividends rather than goods for use, the emphasis is fundamentally wrong.… Business never fails; only men do that.”1
The town hall meeting the next morning to announce the change in the way in which we will do business went very well. The response by our associates ...
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