CHAPTER 2 Building and Maintaining Trust

In engaging leadership, trust is the interpersonal care and intentional acknowledgment of individual values, motivations, and needs. Trust is the foundation of engaging leadership. Without trust, leaders cannot fully engage others because when individuals give their best and are fully engaged, they are also putting themselves at risk. They risk trying but failing, giving but not receiving in return, and caring deeply without reciprocation. Without a trusting relationship with their leader, individuals often think they have too much to risk to be actively and passionately engaged.

To be committed, passionate, ...

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